SMS · WhatsAppDeployed
E-Commerce Agent
A multi-channel commerce agent that runs on top of Shopify.
Proactive order and shipping updates plus two-way product discovery, loyalty and offers over SMS and WhatsApp — personalised from a live customer profile.
The problem
E-commerce teams juggle order queries, promotions and support across channels. Generic blasts underperform; manual replies don't scale with volume.
How it works
The agentic flow, end to end.
01Customer message / event
02Identify customer & intent
03Shopify + shipping lookup
04Respond, recommend or update
05Update customer profile
Use cases
- Order & shipping status updates
- Product discovery by stated preference
- Loyalty, discounts & promotions
- Abandoned-cart recovery
Human-in-the-loop
High-value or sensitive conversations escalate to your team.
At a glance
StatusDeployed
Channels
SMSWhatsApp
Deployment
Cloud
Integrates with
ShopifyShipping providers
Bring us a workflow. We'll bring back a system.
Tell us the workflow, the constraints, and where the data has to live. We'll tell you honestly whether an agent is the right fit.